{"id":221362,"date":"2025-10-26T17:02:45","date_gmt":"2025-10-26T17:02:45","guid":{"rendered":"https:\/\/slushyplanet.com\/?page_id=221362"},"modified":"2025-11-03T18:22:16","modified_gmt":"2025-11-03T18:22:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/slushyplanet.com\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”FAQ” _builder_version=”4.16″ background_color=”#f1f5f7″ custom_margin=”|||” custom_padding=”55px|0|55px|0px|true|false” border_radii=”||15vw||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ width=”45%” hover_enabled=”0″ global_colors_info=”{}” width_last_edited=”on|phone” sticky_enabled=”0″ width_phone=”90%” width_tablet=”45%”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ text_font=”Montserrat|300|||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Montserrat|300|||||||” header_2_font_size=”40px” header_2_line_height=”1.5em” header_3_font=”Quicksand|600|||||||” header_3_font_size=”30px” max_width=”600px” custom_margin=”|||” custom_margin_tablet=”0px|50px||50px” custom_margin_last_edited=”off|desktop” custom_padding=”|||” hover_enabled=”0″ header_2_font_size_tablet=”” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” text_orientation_last_edited=”on|phone” sticky_enabled=”0″ text_orientation_phone=”center”]<\/p>\n

Allgemeine Fragen<\/h3>\n

[\/et_pb_text][et_pb_accordion closed_toggle_background_color=”#ffffff” toggle_icon=”G||divi||400″ icon_color=”#53b9b0″ use_icon_font_size=”on” icon_font_size=”23px” _builder_version=”4.27.4″ toggle_font=”Quicksand|300|||||||” toggle_font_size=”20px” toggle_line_height=”1.6em” body_font=”Montserrat|300|||||||” body_font_size=”16px” body_line_height=”2em” animation_style=”zoom” animation_direction=”top” animation_intensity_zoom=”10%” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”What types of machines do you sell?” open=”on” _builder_version=”4.27.4″ global_colors_info=”{}”]<\/p>\n

Wir bieten Slushy-Maschinen, Eismaschinen und Donut-Maschinen an, die sowohl f\u00fcr den gewerblichen als auch den privaten Gebrauch geeignet sind.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you ship internationally?” _builder_version=”4.27.4″ global_colors_info=”{}” open=”off”]<\/p>\n

Ja! Wir liefern innerhalb der Europ\u00e4ischen Union und weltweit \u00fcber vertrauensw\u00fcrdige Kurierdienste. Die Versandkosten werden beim Checkout berechnet.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How can I pay for my order?” _builder_version=”4.27.4″ global_colors_info=”{}” open=”off”]<\/p>\n

Wir akzeptieren Stripe und PayPal f\u00fcr sichere Online-Zahlungen.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I return a product if I\u2019m not satisfied?” _builder_version=”4.27.4″ global_colors_info=”{}” open=”off”]<\/p>\n

Ja, wir bieten eine 30-t\u00e4gige R\u00fcckerstattungsrichtlinie<\/strong> f\u00fcr unbenutzte Artikel in ihrer Originalverpackung an. Detaillierte Anweisungen finden Sie bitte in unserer R\u00fcckerstattungsrichtlinie<\/strong>.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How long does delivery take?” _builder_version=”4.27.4″ global_colors_info=”{}” open=”off”]<\/p>\n

Die Lieferzeiten h\u00e4ngen von Ihrem Standort und dem Kurierdienst ab. Sobald Ihre Bestellung versandt wurde, erhalten Sie eine Sendungsverfolgungsnummer<\/strong><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Are the machines suitable for professional use?” _builder_version=”4.27.4″ global_colors_info=”{}” open=”off”]<\/p>\n

Absolut! Alle unsere Maschinen sind gewerblich<\/strong> geeignet, langlebig und einfach zu bedienen \u2013 perfekt f\u00fcr Caf\u00e9s, Restaurants und Veranstaltungen.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you offer warranty on your products?” _builder_version=”4.27.4″ global_colors_info=”{}” open=”off”]<\/p>\n

Ja, alle Produkte verf\u00fcgen \u00fcber eine Herstellergarantie<\/strong>, sofern nicht anders angegeben. Die Garantie deckt Material- und Verarbeitungsfehler ab.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How can I contact customer support?” _builder_version=”4.27.4″ global_colors_info=”{}” open=”off”]<\/p>\n

Sie erreichen uns unter info@slushyplanet.com<\/span><\/a><\/strong><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ background_color=”#f1f5f7″ background_image=”https:\/\/slushyplanet.com\/wp-content\/uploads\/2025\/10\/doctors-01.png” background_size=”contain” background_position=”center_left” custom_margin=”0px|0px|0px|0px” custom_padding=”0|0px|0|0px|false|false” filter_hue_rotate=”344deg” border_color_all=”#f1f5f7″ border_width_bottom=”50px” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” _builder_version=”4.27.4″ use_background_color_gradient=”on” background_color_gradient_stops=”rgba(49,128,192,0.2) 0%|rgba(49,128,192,0.6) 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(49,128,192,0.2)” background_color_gradient_end=”rgba(49,128,192,0.6)” background_image=”https:\/\/slushyplanet.com\/wp-content\/uploads\/2025\/10\/slushy-faq2.jpg” width=”93%” max_width=”93%” module_alignment=”right” custom_margin=”|||” custom_margin_phone=”|||” custom_margin_last_edited=”off|desktop” custom_padding=”100px|40px|100px|40px|true|true” animation_style=”slide” animation_direction=”right” animation_intensity_slide=”5%” border_radii=”|30px|||30px” box_shadow_style=”preset3″ box_shadow_vertical=”30px” box_shadow_blur=”80px” box_shadow_spread=”-30px” box_shadow_color=”rgba(102,141,186,0.7)” use_custom_width=”on” width_unit=”off” custom_width_percent=”93%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ header_font=”||||||||” header_2_font=”Quicksand|300|||||||” header_2_text_align=”center” header_2_text_color=”#ffffff” header_2_font_size=”55px” header_2_line_height=”1.4em” max_width=”900px” module_alignment=”center” header_2_font_size_tablet=”40px” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Haben Sie eine andere Frage?<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ text_font=”Quicksand|300|||||||” text_font_size=”22px” header_font=”||||||||” text_orientation=”center” background_layout=”dark” global_colors_info=”{}”]<\/p>\n

Schreiben Sie uns jederzeit eine E-Mail<\/p>\n

Oder rufen Sie an \u2013 344 532 2352<\/strong><\/p>\n

[\/et_pb_text][et_pb_contact_form use_spam_service=”on” recaptcha_list=”Rec name|Rec name-0″ email=”info@slushyplanet.com” submit_button_text=”Submit” admin_label=”Contact Form” module_id=”et_pb_contact_form_0″ _builder_version=”4.27.4″ form_field_background_color=”#ffffff” form_field_text_color=”rgba(0,0,0,0.4)” title_font=”||||||||” form_field_font=”Quicksand||||||||” form_field_font_size=”15px” form_field_line_height=”1.8em” custom_button=”on” button_text_size=”15px” button_text_color=”#ffffff” button_bg_color=”#53b9b0″ button_border_width=”18px” button_border_color=”#53b9b0″ button_border_radius=”33px” button_letter_spacing=”1px” button_font=”Quicksand|500||on|||||” max_width=”800px” module_alignment=”center” border_radii=”on|8px|8px|8px|8px” form_background_color=”#ffffff” global_colors_info=”{}”][et_pb_contact_field field_id=”Name” field_title=”Name” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Email Address” field_type=”email” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”Ask a question” field_type=”text” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"

General QuestionsWe offer slushy machines, ice cream makers, and donut-making machines suitable for both commercial and home use.Yes! We ship across the European Union and worldwide using trusted courier services. Shipping costs are calculated at checkout.We accept Stripe and PayPal for secure online payments.Yes, we offer a 30-day refund policy for unused items in their […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-221362","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/slushyplanet.com\/de\/wp-json\/wp\/v2\/pages\/221362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/slushyplanet.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/slushyplanet.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/slushyplanet.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/slushyplanet.com\/de\/wp-json\/wp\/v2\/comments?post=221362"}],"version-history":[{"count":15,"href":"https:\/\/slushyplanet.com\/de\/wp-json\/wp\/v2\/pages\/221362\/revisions"}],"predecessor-version":[{"id":362063,"href":"https:\/\/slushyplanet.com\/de\/wp-json\/wp\/v2\/pages\/221362\/revisions\/362063"}],"wp:attachment":[{"href":"https:\/\/slushyplanet.com\/de\/wp-json\/wp\/v2\/media?parent=221362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}