{"id":221362,"date":"2025-10-26T17:02:45","date_gmt":"2025-10-26T17:02:45","guid":{"rendered":"https:\/\/slushyplanet.com\/?page_id=221362"},"modified":"2025-11-03T18:22:16","modified_gmt":"2025-11-03T18:22:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/slushyplanet.com\/sr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”FAQ” _builder_version=”4.16″ background_color=”#f1f5f7″ custom_margin=”|||” custom_padding=”55px|0|55px|0px|true|false” border_radii=”||15vw||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ width=”45%” hover_enabled=”0″ global_colors_info=”{}” width_last_edited=”on|phone” sticky_enabled=”0″ width_phone=”90%” width_tablet=”45%”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ text_font=”Montserrat|300|||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Montserrat|300|||||||” header_2_font_size=”40px” header_2_line_height=”1.5em” header_3_font=”Quicksand|600|||||||” header_3_font_size=”30px” max_width=”600px” custom_margin=”|||” custom_margin_tablet=”0px|50px||50px” custom_margin_last_edited=”off|desktop” custom_padding=”|||” hover_enabled=”0″ header_2_font_size_tablet=”” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}” text_orientation_last_edited=”on|phone” sticky_enabled=”0″ text_orientation_phone=”center”]<\/p>\n

\u010cesta pitanja<\/h3>\n

[\/et_pb_text][et_pb_accordion closed_toggle_background_color=”#ffffff” toggle_icon=”G||divi||400″ icon_color=”#53b9b0″ use_icon_font_size=”on” icon_font_size=”23px” _builder_version=”4.27.4″ toggle_font=”Quicksand|300|||||||” toggle_font_size=”20px” toggle_line_height=”1.6em” body_font=”Montserrat|300|||||||” body_font_size=”16px” body_line_height=”2em” animation_style=”zoom” animation_direction=”top” animation_intensity_zoom=”10%” border_radii=”on|10px|10px|10px|10px” border_width_all=”0px” global_colors_info=”{}”][et_pb_accordion_item title=”What types of machines do you sell?” open=”on” _builder_version=”4.27.4″ global_colors_info=”{}”]<\/p>\n

Nudimo ma\u0161ine za ka\u0161u, aparate za sladoled i ma\u0161ine za pravljenje krofni<\/strong> pogodne za komercijalnu i kuc\u0301nu upotrebu.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you ship internationally?” _builder_version=”4.27.4″ global_colors_info=”{}” open=”off”]<\/p>\n

Da! Vr\u0161imo isporuku \u0161irom Evropske unije i \u0161irom sveta koristec\u0301i pouzdane kurirske slu\u017ebe. Tro\u0161kovi isporuke se obra\u010dunavaju prilikom plac\u0301anja.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How can I pay for my order?” _builder_version=”4.27.4″ global_colors_info=”{}” open=”off”]<\/p>\n

Prihvatamo Stripe i PayPal<\/strong> za bezbedna onlajn plac\u0301anja.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I return a product if I\u2019m not satisfied?” _builder_version=”4.27.4″ global_colors_info=”{}” open=”off”]<\/p>\n

Da, nudimo politiku povrac\u0301aja novca u roku od 30 dana<\/strong> za nekori\u0161c\u0301ene artikle u originalnom pakovanju. Za detaljna uputstva, pogledajte na\u0161u Politiku povrac\u0301aja novca<\/strong>.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How long does delivery take?” _builder_version=”4.27.4″ global_colors_info=”{}” open=”off”]<\/p>\n

Rokovi isporuke zavise od va\u0161e lokacije i kurirske slu\u017ebe. Dobic\u0301ete broj za prac\u0301enje<\/strong> kada va\u0161a porud\u017ebina bude poslata.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Are the machines suitable for professional use?” _builder_version=”4.27.4″ global_colors_info=”{}” open=”off”]<\/p>\n

Apsolutno! Sve na\u0161e ma\u0161ine su komercijalnog kvaliteta<\/strong>, izdr\u017eljive i jednostavne za rukovanje \u2014 savr\u0161ene za kafic\u0301e, restorane i doga\u0111aje.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you offer warranty on your products?” _builder_version=”4.27.4″ global_colors_info=”{}” open=”off”]<\/p>\n

Da, svi proizvodi dolaze sa garancijom proizvo\u0111a\u010da<\/strong>, osim ako nije druga\u010dije nazna\u010deno. Garancija pokriva nedostatke u materijalu i izradi.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How can I contact customer support?” _builder_version=”4.27.4″ global_colors_info=”{}” open=”off”]<\/p>\n

Mo\u017eete nas kontaktirati na info@slushyplanet.com<\/span><\/a><\/strong><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ background_color=”#f1f5f7″ background_image=”https:\/\/slushyplanet.com\/wp-content\/uploads\/2025\/10\/doctors-01.png” background_size=”contain” background_position=”center_left” custom_margin=”0px|0px|0px|0px” custom_padding=”0|0px|0|0px|false|false” filter_hue_rotate=”344deg” border_color_all=”#f1f5f7″ border_width_bottom=”50px” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” _builder_version=”4.27.4″ use_background_color_gradient=”on” background_color_gradient_stops=”rgba(49,128,192,0.2) 0%|rgba(49,128,192,0.6) 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(49,128,192,0.2)” background_color_gradient_end=”rgba(49,128,192,0.6)” background_image=”https:\/\/slushyplanet.com\/wp-content\/uploads\/2025\/10\/slushy-faq2.jpg” width=”93%” max_width=”93%” module_alignment=”right” custom_margin=”|||” custom_margin_phone=”|||” custom_margin_last_edited=”off|desktop” custom_padding=”100px|40px|100px|40px|true|true” animation_style=”slide” animation_direction=”right” animation_intensity_slide=”5%” border_radii=”|30px|||30px” box_shadow_style=”preset3″ box_shadow_vertical=”30px” box_shadow_blur=”80px” box_shadow_spread=”-30px” box_shadow_color=”rgba(102,141,186,0.7)” use_custom_width=”on” width_unit=”off” custom_width_percent=”93%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ header_font=”||||||||” header_2_font=”Quicksand|300|||||||” header_2_text_align=”center” header_2_text_color=”#ffffff” header_2_font_size=”55px” header_2_line_height=”1.4em” max_width=”900px” module_alignment=”center” header_2_font_size_tablet=”40px” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Imate jo\u0161 neko pitanje?<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ text_font=”Quicksand|300|||||||” text_font_size=”22px” header_font=”||||||||” text_orientation=”center” background_layout=”dark” global_colors_info=”{}”]<\/p>\n

Po\u0161aljite nam email<\/p>\n

Ili nazovite \u2014 344 532 2352<\/strong><\/p>\n

[\/et_pb_text][et_pb_contact_form use_spam_service=”on” recaptcha_list=”Rec name|Rec name-0″ email=”info@slushyplanet.com” submit_button_text=”Submit” admin_label=”Contact Form” module_id=”et_pb_contact_form_0″ _builder_version=”4.27.4″ form_field_background_color=”#ffffff” form_field_text_color=”rgba(0,0,0,0.4)” title_font=”||||||||” form_field_font=”Quicksand||||||||” form_field_font_size=”15px” form_field_line_height=”1.8em” custom_button=”on” button_text_size=”15px” button_text_color=”#ffffff” button_bg_color=”#53b9b0″ button_border_width=”18px” button_border_color=”#53b9b0″ button_border_radius=”33px” button_letter_spacing=”1px” button_font=”Quicksand|500||on|||||” max_width=”800px” module_alignment=”center” border_radii=”on|8px|8px|8px|8px” form_background_color=”#ffffff” global_colors_info=”{}”][et_pb_contact_field field_id=”Name” field_title=”Name” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Email Address” field_type=”email” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”Ask a question” field_type=”text” fullwidth_field=”on” _builder_version=”4.16″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"

General QuestionsWe offer slushy machines, ice cream makers, and donut-making machines suitable for both commercial and home use.Yes! We ship across the European Union and worldwide using trusted courier services. Shipping costs are calculated at checkout.We accept Stripe and PayPal for secure online payments.Yes, we offer a 30-day refund policy for unused items in their […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-221362","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/slushyplanet.com\/sr\/wp-json\/wp\/v2\/pages\/221362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/slushyplanet.com\/sr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/slushyplanet.com\/sr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/slushyplanet.com\/sr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/slushyplanet.com\/sr\/wp-json\/wp\/v2\/comments?post=221362"}],"version-history":[{"count":15,"href":"https:\/\/slushyplanet.com\/sr\/wp-json\/wp\/v2\/pages\/221362\/revisions"}],"predecessor-version":[{"id":362063,"href":"https:\/\/slushyplanet.com\/sr\/wp-json\/wp\/v2\/pages\/221362\/revisions\/362063"}],"wp:attachment":[{"href":"https:\/\/slushyplanet.com\/sr\/wp-json\/wp\/v2\/media?parent=221362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}